Privacy Policy
Last updated 2026
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from visitors?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or use certain other site features in the following ways:
- To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of services or products.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular malware scanning, and we only provide articles and information — we never ask for personal or private information like names, e-mail addresses or credit card numbers through the site itself.
Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's or service provider's systems to recognise your browser and capture and remember certain information. We use cookies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future.
Third-party disclosure
We do not sell, trade or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies or protect ours or others' rights, property or safety.
Third-party links
We do not include or offer third-party products or services on our website.
Children's privacy
We do not specifically market to children under the age of 13 years old, and do not knowingly collect personal information from children under that age.
Fair Information Practices
Should a data breach occur, we will notify affected users via e-mail within 7 business days. We agree to the Individual Redress Principle, which requires that individuals have enforceable rights against data collectors and processors who fail to adhere to the law, including recourse to courts or government agencies to investigate non-compliance.
Commercial e-mail
We collect your e-mail address to send information, respond to enquiries and other requests, and to communicate with our mailing list. In doing so, we agree to:
- Not use false or misleading subjects or e-mail addresses.
- Identify any message as an advertisement in a reasonable way.
- Include the physical address of our business.
- Honour opt-out and unsubscribe requests quickly.
- Allow users to unsubscribe using the link at the bottom of each e-mail.
Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information below: